Virtual licensed professionals for wherever life takes you.
Two distinct programs to connect you to doctors virtually.
Connect with a fully credentialed physician 24/7/365 for non-emergency medical issues, questions and concerns. Receive treatment for colds, the flu, rashes, a sore throat and more.
LEARN MOREYour dedicated doctor for scheduled ongoing care, yearly check-ups and whole-person care. Top physicians available for 18+ to treat both chronic and short term conditions.
LEARN MORETwo distinct services for your physical well-being.
Connect with a fully credentialed physician 24/7/365 for non-emergency medical issues, questions and concerns. Receive treatment for colds, the flu, rashes, a sore throat and more.
LEARN MOREYour dedicated doctor for scheduled ongoing care, yearly check-ups and whole-person care. Top physicians available for 18+ to treat both chronic and short term conditions.
LEARN MORETwo telebehavioral health programs designed to fit your individual needs.
Schedule a virtual therapy session with a licensed mental health professional who can assist you with conditions such as depression, anxiety, grief, relationship problems and more.
LEARN MORESchedule a video consultation with a dedicated psychiatrist who provides you with a psychiatric evaluation and ongoing medication management when needed for conditions such as anger management, anxiety, depression and more.
LEARN MORETwo telebehavioral health programs designed to fit your individual needs.
Schedule a virtual therapy session with a licensed mental health professional who can assist you with conditions such as depression, anxiety, grief, relationship problems and more.
LEARN MORESchedule a video consultation with a dedicated psychiatrist who provides you with a psychiatric evaluation and ongoing medication management when needed for conditions such as anger management, anxiety, depression and more.
LEARN MOREAccess to licensed dentists nationwide 24/7/365 for urgent or non-emergency dental care. Help with treatment options and second opinions is also available when you need it.
LEARN MOREWhether at home or on the road, you can reach a licensed veterinary professional 24/7/365 for guidance and advice for your beloved pet. With DialCare Virtual Vet, an animal expert is always in!
LEARN MOREAccess to licensed dentists nationwide 24/7/365 for urgent or non-emergency dental care. Help with treatment options and second opinions is also available when you need it.
LEARN MOREWhether at home or on the road, you can reach a licensed veterinary professional 24/7/365 for guidance and advice for your beloved pet. With DialCare Virtual Vet, an animal expert is always in!
LEARN MOREDialCare® provides you virtual access to doctors, dentists, licensed mental health and veterinary professionals whether you're at home or on the road.
After you sign up, you can request a consult 24/7 all year, including holidays, ONLINE, over the PHONE or through our DialCare mobile app.
Urgent Care can be used for non-emergency ailments such as allergies, cold and flu, pink eye and urinary tract infections. It can also be used if your doctor is closed or you live far from them. If you are experiencing a medical emergency, call 911.
Check with your specific plan for details.
Absolutely! DialCare Urgent Care is available while you're traveling within the United States.
No, prescriptions are not guaranteed, and are written at the discretion of your doctor. There are no prescriptions available for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, antianxiety or lifestyle medications.
You can sign up for Virtual Primary Care if you are 18 or older and a resident in any of the 50 states or the District of Columbia. Please note that at-home tests are currently unavailable in New York.
Virtual Primary Care is your dedicated primary care physician for yearly check-ups and ongoing care for conditions like hypertension, diabetes, etc., or if you're feeling ill. When you're instructed by another physician to "follow up with your doctor," this is who they're referring you to.
Not at this time. DialCare Virtual Primary Care physicians treat members 18 years of age and older.
Currently DialCare Virtual Primary Care is offered in the English language.
Absolutely! DialCare Virtual Primary Care is available when you're traveling within the United States.
You'll need to have high speed internet connectivity, a webcam and access to Google Chrome as video visits are utilized by our providers.
You can access your account 24 hours a day, seven days a week to request an appointment, but consults will take place between 8 a.m. and 8 p.m. in patient's time zone, Monday through Sunday, excluding holidays.
Our specialist profiles display information about each professional, including specialty, gender and language. This information will display when making your specialist selection online.
You'll choose a provider who meets your needs and preferences. You'll see the same provider on a consistent basis to have continuity of care. If you wish to switch to a different provider, your request can be accommodated.
Your at-home lab kit will be delivered directly to you. You'll then follow the step-by-step instructions to complete and return the test. Results are sent to your primary care physician and available on your member portal. Your PCP and care team will follow up to discuss your results and care plan. At-home lab kits are not currently available to members in the state of New York.
A comprehensive risk assessment will be completed to help identify health issues early using at-home genetic or lab screenings in order to inform you about targeted interventions. Lab tests are delivered to your doorstep and easily returned in prepaid packages. As a member, you also get access to a comprehensive risk assessment that covers physical and behavioral health treatments. Please note that at-home tests are currently unavailable in New York.
Confidentiality is very important to DialCare, and we follow the same strict security protocols as we do for all our telemedicine services. All medical records are kept in a secure environment, and DialCare does not share the information with anyone outside of the patient's specific request or as required by law.
Members can access their account 24/7, but appointments will be held between 7 a.m. to 10 p.m seven days a week ONLINE, over the PHONE or through our DialCare mobile app. Each appointment is scheduled for 30 minutes.
Our licensed mental health professionals are trained to aid in depression, stress, eating disorders, addiction, relationship problems, anxiety, grief and more.
If you are in a crisis situation, please call or text the 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) at 988 for help.
If a member calls DialCare Therapy during a crisis situation, we will stay on the line and transfer the member to the 988 Suicide & Crisis Lifeline for further help.
Check with your specific plan for details.
No, prescriptions are not part of the DialCare Therapy plan.
The DialCare Psychiatry Program is available to members 14 or older and does not prescribe DEA-scheduled controlled substances.
After you sign up and complete your registration and account setup, you can schedule video consults ONLINE or through our DialCare mobile app. Professionals are available from 8 a.m. to 8 p.m. seven days a week.
Currently, DialCare Psychiatry is offered in the English language.
You can access your account 24 hours a day, seven days a week to request an appointment, but consults will take place between 8 a.m. and 8 p.m. in patient's time zone, Monday through Sunday, excluding holidays.
Confidentiality is very important to DialCare, and we follow the same strict security protocols as we do for all our telemedicine services. All medical records are kept in a secure environment, and DialCare does not share the information with anyone outside of the patient's specific request or as required by law.
You'll need to have high speed internet connectivity, a webcam and access to Google Chrome as video visits are utilized by our providers.
Prescriptions are immediately sent to your preferred pharmacy for easy pickup. Psychiatrists are able to prescribe from a limited formulary.
Our specialist profiles display information about each professional, including specialty, gender and language. This information will display when making your specialist selection online.
You'll choose a provider who meets your needs and preferences. You'll see the same provider on a consistent basis to have continuity of care. If you wish to switch to a different provider, your request can be accommodated.
At the end of the visit, your provider will schedule a follow-up if the specialist deems it necessary. At this time, only the next visit can be scheduled.
If you are in immediate danger of self-harm, call 988.
Teledentistry gives you 24/7 access to dentists in your state, even on holidays or while you're traveling. You can consult with these dentists for common dental issues such as broken, chipped, sensitive or misaligned teeth. When medically appropriate, teledentists can also prescribe short-term, non-DEA controlled medications and have them sent to the pharmacy of your choice for added convenience.
After you sign up and provide your dental history, you can request a consult 24/7 all year, including holidays, ONLINE, over the PHONE or through our DialCare mobile app.
While teledentistry can be used for a myriad of non-emergency dental issues, it is not to be used for emergency situations. If you are experiencing a medical emergency, call 911.
Check with your specific plan for details.
Absolutely! Teledentistry is available while you're traveling anywhere within the United States.
No, prescriptions are not guaranteed, and are written at the discretion of your dentist. There are no prescriptions available for DEA-controlled substances or other classes of medication such as mood-altering drugs, including antidepressants, antianxiety or lifestyle medications.
Virtual Vet is used for obtaining advice and guidance on pet parenting, quality of life, an ongoing illness or answers about preventive medicine.
If your pet is experiencing a medical emergency and needs immediate attention, please take them to your nearest veterinary hospital.
Check with your specific plan for details.
Absolutely! DialCare Virtual Vet is available while you're traveling anywhere within the United States.
Virtual Vet does not establish a veterinarian-client-patient relationship (VCPR). Your provider is based upon availability at the time a virtual discussion is requested.
At this time, Virtual Vet does not allow medications to be prescribed by any of our contracted licensed veterinary professionals.